Gap fees apply to all consultations (with the exception of DVA Gold card holders). Any procedure undertaken during a consultation will incur an additional fee. If a consultation or procedure takes longer, and extends past the allocated time, the fee will be adjusted to reflect the time taken.
Fees are payable in full on the day of consultation. Credit cards (Visa and Mastercard), EFTPOS and cash are accepted payment methods. Cheques are not accepted.
Discounted fees apply to consultations for Pension Card holders (not to Health Care cards).
Medicare claims are submitted on the day. The rebate is deposited via direct bank transfer within 24 hours to the bank account you have nominated with Medicare. Should you not receive the rebate into your nominated account, please contact Medicare directly. Patients who do not hold a valid Medicare card are not eligible for a Medicare rebate.
Private health insurance does not cover the gap fees payable for consultations. Third party payers (Workcover, insurance claims etc) will be considered on a case-by-case basis.
Video telehealth appointments are available where clinically indicated.
Procedural fees are charged as per the Australian Medical Association (AMA) schedule of fees.
Private health insurance does not cover the gap fees payable for procedures or surgery performed at myPRODERM clinics. Depending on the level of cover, private health insurance can be used for Day Surgery admissions. We regularly perform skin cancer surgery at Vista Day Surgery, 57 Greenhill Road, Wayville (https://www.vistadaysurgery.com.au) and can discuss this option with you as appropriate.
A consultation following a biopsy to discuss the results and formulate a treatment plan will attract a standard follow-up consultation fee whether it is face-to-face or by video telehealth.
A consultation fee will not be charged for the appointment following an excision (removal) of a skin lesion/skin cancer where the wound is reviewed and sutures are removed. A fee will be charged at this appointment if consultation regarding another skin condition takes place, or if non-standard aftercare is performed (such as complication management or specific wound care and consumables are required).
Microscopic examination of the skin removed (histopathology) is carried out at all times. You may receive a separate account from the pathology provider for this service.
A fee will be charged for consultations with the Cosmetic Nurse, where the Dermatologist has not been consulted initially. If a test patch is required prior to treatment, an additional fee will be charged.
Please note, cosmetic procedures do not attract a Medicare rebate and are not covered by private health insurance. GST will be applied to the fee for all cosmetic procedures.
A 7-day cooling off period applies to all cosmetic fee estimates. Your treatment will be booked after that period and a deposit will be required.
myPRODERM requires 48 hours’ notice for all cancellations. If sufficient notice is not provided, a non-attendance fee will be charged.
This fee must be paid before subsequent appointments will be scheduled. In the event of sudden illness, a copy of your medical certificate may be required to waive this fee.
If you are unable to attend a scheduled appointment, you can notify us via one of the following means:
- Email: firstname.lastname@example.org
- SMS: Reply N or NO to our courtesy SMS reminder
- Call: (08) 7087 0814 and speak with us or leave a voicemail.
The cancellation fee is not eligible for a Medicare rebate.
The re-issue of lost/misplaced/expired prescriptions, pathology/imaging requests and other clinical documentation outside of appointments will attract an administrative fee.
The administrative fee for re-issuing prescriptions/pathology requests is not eligible for a Medicare rebate.